Covid-19 Frequently Asked Questions

We've received lots of questions from older people and their families about where they can get the information and support they may need during the coronavirus outbreak. 

We've provided answers to the questions we've been frequently asked, covering general issues, health and care, and your rights, which we hope you will find useful. Scroll down this page, or use the links below to jump to a specific section.

Coronavirus Vaccination Q&A

Questions on general issues

Questions on health and care

Questions on your rights

We will update this page as new information becomes available. 

The Commissioner is meeting regularly with Welsh Government Ministers and officials to raise concerns and call for action on the issues affecting older people, highlight where older people’s rights are under threat and ensure that the latest information and guidance for older people is communicated effectively.

You can get the latest updates about the Commissioner's work by following her on Twitter, or via her Facebook page. The Commissioner has also set up a new Facebook Group for older people, their families and professionals to connect and share useful information.  

General information (including shopping, advice services, banking services, scams, bereavements and pets)

FAQs: General

Expand all

Health and Care

FAQs: Health and Care

Expand all

Your Rights

FAQs: Your Rights

Expand all

  • What if I or a loved one have been asked to complete a Do Not Attempt CPR (DNA-CPR)?

  • What support is available for people experiencing domestic abuse during lockdown?

  • I think I have been discriminated against, what should I do?

  • What about my human rights?