An independent voice and champion for older people across Wales

Many older people and their families will be deeply concerned about the impact that the coronavirus and the restrictions in place are having on their lives. We are living through a difficult and uncertain time.

It's important to remember that we all have a role to play in helping to delay the spread of the virus and minimising the risk to ourselves and others, and it’s crucial that we continue to follow the latest advice from the government.

Older people and their families can still contact us and we will provide all the help we can. We will also continue to share the latest information from the government via our websites and social media channels as this becomes available.

As Commissioner, I will continue to meet and communicate regularly with the Welsh Government to ensure that the latest information and guidance for older people is communicated effectively, and that plans are in place to ensure that crucial services, such as domiciliary care, will continue to be delivered. I will also continue to monitor the government’s response and action being taken, and will raise concerns and call for further action should we feel that this is not sufficient to protect older people.

There is no getting away from the fact we are living through a period in which we will see unprecedented change and disruption, potentially for a prolonged period. But alongside this, I am confident that we will also see the very best of people and our communities as we all try to navigate the difficult path ahead and ensure that older people are kept as safe as possible and can get the support they need.

Heléna Herklots CBE
Older People’s Commissioner for Wales

Click here for the latest information on the coronavirus from Public Health Wales

Click here for the latest information from Age Cymru

Latest News

  • Response to publication of Covid-19 Reconstruction: Challenges and Priorities


    Whilst there are elements of the document which are to be welcomed – including reference to support for older workers, action to tackle fuel poverty and support for the NHS for non-coronavirus conditions – I was shocked and disappointed that older people were not explicitly recognised as a group that has been disproportionately impacted by the Covid-19 pandemic.

  • Commissioner calls for renewed action to enable safe visits to care homes in Wales


    The Older People’s Commissioner for Wales has raised concerns about the impact of suspending care home visits on older people’s health, well-being and quality of life, and has called for renewed action to enable visits to continue with appropriate measures to ensure the safety of residents and staff.


Get the latest information, advice and guidance

Visit the info hub

Our Tweets

Join the conversation


Read More


Read More


Read More

Get Help 
& Support

Read More