The Commissioner’s Leave No-One Behind report, published in August 2020, highlighted the particular importance of older people being able to access services and support during the winter months, alongside other potential pressures faced by older people, such as keeping warm and well during the winter months and heating their homes.
To support her work to influence policy and decisions, the Commissioner was keen to hear directly from older people about their experiences during the winter months – about the issues and challenges they faced, as well as the things that made a positive difference.
Working on the Commissioner’s behalf, a researcher worked with older people from all areas of Wales between December 2020 and March 2021 to capture their winter stories, which are set out in this report.
Whilst some of the participants drew upon their usual experiences of winter, as expected, the Covid-19 pandemic had a substantial impact upon many people’s experiences, something reflected in the findings below.
Download Winter Stories